EU-REP.Global, Hopfenstraße 1d, 24144 Kiel, Germany, (“we”, “us”) may process information relating to you as an identified or identifiable person (“personal data” or “personal information”). With this Privacy Policy, we want to inform you on how and for which purposes we use your personal information, with whom it is shared and what control and information rights under the EU General Data Protection Regulation (“GDPR”) you may have.

I. How do we use your personal data

We process your personal data if you are browsing this website, and, in case you contact us, for the purposes of contracting, communication and marketing.

a. Using our website

When you are browsing our website, we will log certain information on, namely:

• IP address;

• type of device, device name, your device-ID;

• date and time of your request;

• content of your request;

• type and version of your browser;

• your screen resolution;

• information about your operating system, including your language settings.

This information is solely used to ensure stability and integrity of our systems, and to enable you to use the features of our website. It will neither be analyzed for other purposes, nor merged with other personal information we collect about you. The legal basis for such processing is Art. 6(1)(f) GDPR.

b. Contacting us and using our services

We may collect from you as a representative of one of our potential or existing business customers the following personal data:

• name and contact details (e-mail address, telephone no.);

• information relating to the company you represent (your position, no. of employees);

• your written communication with us.

We use this data to communicate with you and to provide you with individual offers if you provided your details to us through a contact form, and, in case you sign up to our service, to set up your account, to communicate with you, for example, in case of inquiries addressed to us by third parties in our capacity as EU representative of your company, and for purposes of invoicing, accounting and documentation in compliance with applicable laws.

Processing of such personal data for the purposes of customer relations is justified to the extent:

• you have given your explicit consent;

• it is necessary for performance of your contract with us, for example to render our services as an EU representative by distributing incoming inquiries and providing you with support;

• it is necessary to take steps at your request prior to entering into a contract, for example if you request an offer through a contact form;

• it is necessary for compliance with legal obligations that we are subject to, such as tax laws;

• it is necessary for purposes of our legitimate interests, such as invoicing and the establishment, exercise or defence of legal claims.

The legal basis for the processing of your personal information for the purpose of customer relations is Art. 6 (1)(b), (c) and (f) GDPR.

c. Subscribing to newsletters and marketing e-mails

If you subscribe to our newsletter, we will use your e-mail address to distribute newsletters with updates on recent GDPR developments and on our products and services. The legal basis for the processing of your personal information is Art. 6 (1)(a) GDPR. You can unsubscribe from our newsletters by sending an e-mail to privacy@eu-rep.global or clicking a link to unsubscribe which you will find in any e-mail we will send you.

d. Cookies

We are using cookies to collect, analyze and use information on your visit and use of our website. Cookies are text files placed on your computer, which can be accessed in order to remember your preferences or previous activities, to analyze the use of our website, and to match information on your use of the website with other personal information processed by third parties. These cookies usually remain on your computer until you delete them in in your browser settings. We may use cookies that are technically necessary for certain features you may request on this website.

Furthermore, we are using third-party cookies to analyze the use of our website and to share the data with third-parties for targeted advertising. Those cookies will only be active if you have actively agreed to them. We will ask you for your consent when you first visit this website, and you can change your settings and deactivate the cookie anytime later here. Please find below further information on the respective cookies and the use of your data.

(i) Website analysis

For our statistical analyses we use the tool Google Analytics, a web analysis service of Google LLC, which collects data about the use of this site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, Google will previously truncate your IP address within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield.

Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with further services associated with website and internet use. Cookies for purpose of Google Analytics will only be placed on your computer by us after you have explicitly agreed to it. You may withdraw your consent anytime with effect for the future by clicking on the "CM" button (bottom left of our website) and changing your preference regarding Google Analytics. The legal basis for processing is Art. 6(1)(a) GDPR.

(ii) Ad retargeting

Where you have given your explicit consent, we use Custom Audience pixel tags of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) and Matched Audience pixel tags of LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA 94085, USA (“LinkedIn”).

They allow us to collect information on your visit of our website. We cannot identify you from this data, but the information collected through the cookie is shared with Facebook and LinkedIn and matched against information in their respective databases according to the privacy policies of Facebook and LinkedIn. Thereby, we can display customized ads to you based on the information that you have visited our website before. Such ad cookies will only be placed on your computer by us after you have explicitly agreed to it. You may withdraw your consent anytime with effect for the future by clicking on the "CM" button (bottom left of our website) and changing your preference regarding Facebook and LinkedIn. The legal basis for processing is Art. 6(1)(a) GDPR.

You may generally disable LinkedIn ad cookies under this link and change your Facebook privacy settings following the instructions under this link.

e. Automated decision-making

We do not use your personal data for automated decision-making which produces legal effects concerning you or similarly significantly affects you.

II. How long do we retain your personal information

We strive to keep our processing activities with respect to your personal data as limited as possible. In the absence of specific retention periods set out in this policy, your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements (e.g. six or ten years, respectively, for certain documents relating to our business communications and taxes).

III. With whom do we share your personal information

a. Newsletters and direct marketing

In case you have given your consent to receive direct marketing messages (see I.c.), we will use the external service provider Newsletter2go GmbH, Köpenicker Str. 126, 10179 Berlin, Germany, to distribute newsletters and information on our products. Newsletter2go acts as a data processor on our behalf based on a data processing agreement under Art. 28 GDPR and will not use your personal information for its own purposes. The legal basis for such processing is Art. 6(1)(f) GDPR.

b. Live-Chat

In case you are using our live chat feature, we will process your data through the external service provider Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Köln, Germany, to communicate with you upon your request. Userlike acts a data processor on our behalf based on a data processing agreement under Art. 28 GDPR and will not use your personal information for its own purposes. The legal basis for such processing is Art. 6(1)(f) GDPR.

c. Accounting

In case you sign up to our services, we will use the external accounting service provider FastBill GmbH, Taunustor 1, 60310 Frankfurt am Main, Germany, to process invoicing and accounting information to distribute invoices and to process payments. Fastbill acts a data processor on our behalf based on a data processing agreement under Art. 28 GDPR and will not use your personal information for its own purposes. The legal basis for such processing is Art. 6(1)(f) GDPR.

d. Mergers and acquisitions

If we undergo corporate restructuring or are sold to a third party, any personal data we hold about you may be transferred to that restructured entity or third party in compliance with applicable laws. The legal basis for such processing is Art. 6(1)(f) GDPR.

e. Cookies

We may share your information we collected on your use of our website through cookies with Google, Facebook, and LinkedIn (see I.d), in case you haven your explicit consent. The legal basis for such processing is Art. 6(1)(a) GDPR.

f. Public authorities

We may disclose your personal data if legally entitled or required to do so, for example if required by law or by a court order. The legal basis for such processing is Art. 6(1)(c) GDPR.

IV. Which rights do you may have regarding your personal data

Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:

• require (i) information whether your personal data is retained and (ii) access to and/or duplicates of your personal data retained, including the purposes of the processing, the categories of personal data concerned, and the data recipients as well as potential retention periods;

• request rectification, removal or restriction of your personal data, e.g. because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn;

• refuse to provide and – without impact to data processing activities that have taken place before such withdrawal – withdraw your consent to processing of your personal data at any time by sending an e-mail to privacy@eu-rep.global;

• not to be subject to any automated decision making, including profiling (automatic decisions based on data processing by automatic means, for the purpose of assessing several personal aspects) which produce legal effects on you or affects you with similar significance; 

• require (i) to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and (ii) to transmit those data to another controller without hindrance from our side; where technically feasible you shall have the right to have the personal data transmitted directly from us to another controller; 

• take legal actions in relation to any potential breach of your rights regarding the processing of your Personal data, as well as to lodge complaints before the competent data protection regulators; 

• object at any time to use of your personal information:

  • for the purpose of direct marketing; or

  • on grounds relating to your particular situation.

V. Contacting us

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data at privacy@eu-rep.global. The Information you provide when contacting us will be processed to handle your request and will be erased when your request was completed. Alternatively, we will restrict the processing of the respective information in accordance with statutory retention requirements.

VI. Amendments to this policy

We may change this Privacy Policy from time to time by updating our website respectively. In case we want to use personal information for other purposes than defined in this Privacy Policy at the time of its collection, we will inform you by separate notice. This Privacy Policy was last updated on 1 November, 2019.